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How to cancel my Ziggo contract

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Published: 05/12/2019 | Update: 28/08/2020

How to cancel my Ziggo contract

Want to cancel Ziggo? In this article we’ll tell you how to do exactly that. Three ways to cancel will be explained below. The easiest way is by letting Dyme cancel it for you. Dyme unsubscribes for you, which saves you the effort of doing so. Want to do it yourself? Let us tell you how to unsubscribe yourself.

Please note: Unfortunately, company websites are updated frequently and once in a while that is also the case for their cancellation policies. If you find the information below to be outdated, please contact us ([email protected]) and we will make sure to publish updated information on how to cancel this type of subscription. Thanks in advance!

3 ways to cancel Ziggo
  1. By post
  2. Calling Ziggo
  3. Letting Dyme cancel for you

english ziggo page

1. By post

You can contact Ziggo by post. On our website you can find a free cancellation letter that you can send Ziggo. Fill in your details and send the letter to Ziggo. The downside is that the letter will be sent by mail and this can take a while. Send your letter to:

Ziggo
t.a.v. Klantenservice
Postbus 43048
3540 AA UTRECHT

2. Calling Ziggo

You can call the Ziggo helpdesk on a free line from your Ziggo landline. The number for this is 1200 or on 0900-1884 (normal phone rates apply). This might mean being on hold for a long time before you’ll be able to speak to anyone from the Ziggo customer service.

3. Let Dyme cancel for you

We can cancel your Ziggo contract for you.

Click this link to fill in your details and Dyme will do the rest for you. Dyme users on average save €530 a year, without having to lift a finger.

Prefer sorting it yourself? Keep in mind the following information

Ziggo contract duration

After one year your Ziggo cancellation period expires. This means that one year into your contract you’ll be able to cancel your contract monthly. If you don’t cancel, Ziggo will automatically, and without notifying you, extend your contract. Do you want to terminate your contract, but are you still within your contract period? Extra charges may apply.

Ziggo client number

To cancel your Ziggo subscription, you’ll need your Ziggo client number. Your number consists of 6 to 8 digits. You’ll find it on your (online) bank statements or in the top left corner of your invoice.

Sending back Ziggo appliances

Appliances on loan from Ziggo will need to be returned. In the cancellation confirmation Ziggo will let you know if they’d like you to return their devices. Sending back these appliances works as follows: A few days after cancelling your subscription, Ziggo will send you a return box and return instructions. Follow these instructions and send the box(es) to Ziggo.

How many subscriptions are you paying for?

90% of the people have no idea. Did you also lose track of your subscriptions? Are you perhaps even paying for something you don’t need?

Don’t worry. We’ve created Dyme. The free app that automatically collects and organizes all of your subscriptions. You can even detect hidden subscriptions and cancel them easily with Dyme.

Download Dyme, it's free.

Have you heard about our app? The Dyme app gives you a complete overview of your finances, so you are always in control of your money. Our smart technology generates overviews of your income and expenses automatically, so you do not have to waste your time doing it manually. We will also help you save money. The average Dyme user currently saves €800 per year on their recurring expenses! Want to know how much you could save?