Using Ourtime dating costs €24,99 a month, unless you’ve opted for a plan that lasts a couple of months. In that case you pay less. The only issue with Ourtime is that you’re stuck to a plan regardless. If you use the free version of Ourtime, you’re options are so limited that you easily opt for a plan. Your subscription to Ourtime is extended without notification, and this can become really pricey. So in this article we’ll tell you how to stop this.
Option 1: Cancelling by mail
You can email the Ourtime customer service at [email protected]. By stating your email address and username, they can cancel your account. Keep in mind that this may take a while and that your email might go unread. There’s no way to guarantee that your account is deleted.
Option 2: Cancelling through their contact form
To access the Ourtime contact form follow the two steps below:
Step 1: Navigate to the Ourtime homepage and scroll all the way down the page to ‘Help’.
Step 2: Click ‘Contact us’ (Neem contact met ons op) and click ‘Contact Customer Care Team here’ (Contact met het Customer Care Team klik hier)
Option 3: Cancelling with a letter
The last option to cancel is with a letter. On our website you can find an example of a cancellation letter. You can send it to Ourtime yourself, or let us do it. Dyme will send your cancellation letter to Ourtime. This means your cancellation is guaranteed. Which entails that after using our service, you can be 100% sure that your subscription has been successfully cancelled.
Even though you’re no longer a member, your account might still be active on Ourtime. If you’d like to delete your account, follow the next steps.