You can only cancel via post
According to the Pretium website you can only cancel in writing. Via post you can also contact Pretium Telecom. Send your cancellation letter to the following address:
Pretium
Postbus 6128
2001 HC Haarlem
Within a few days you will receive a written confirmation from Pretium in which you will be informed about the further proceedings and transfer of your subscription.
Cancel via Dyme
If you aren’t sure how to draft a cancellation letter, you can find an example of a cancellation letter for Pretium here. Dyme is here to help you cancel all of your subscriptions. Don’t want to put in the effort? No problem! With Dyme you can get rid of all of your unwanted subscriptions within the minute. Fill in your details and we’ll take care of the rest.
What is Pretium?
Pretium BV is the largest landline provider in The Netherlands. Apart from home calls, Pretium also offered a privilege subscription, which costs about €65 a year and has nothing to do with making a phone call. Mijnprivilege.nl is a website that enables you win discounts and other prizes. So Pretium users were often given a subscription that they probably didn’t want. Moreover, cancelling your Pretium privilege subscription isn’t as easy as 1-2-3.
Landline calls
Using landlines is a way of communication that is slowly becoming extinct. Now that almost everyone has a mobile phone, landlines are becoming redundant. That is why more and more consumers are choosing to cancel their landline plans.
Pretium telephone number
You can reach the Pretium customer service via telephone by calling 0900 - 1637 000 (no additional charges apply), available from Monday through Friday between 8:30 and 17:00 o’clock. Keep in mind, however, that you might be put on hold for a long time.
Pretium cancellation period
Normally, the Pretium subscriptions are for an indefinite period, with a cancellation period of a month. However, there are some offers with a fixed agreed term of, for example, a year. In which case you will be stuck with your subscription for a year and can only cancel monthly after the year has passed.