How to file a KPN complaint

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Published: 04/12/2019 | Update: 03/04/2021

How to file a KPN complaint

Do you have a complaint about KPN? You’re not alone. But where is the best place to voice your complaint? And how do you ensure that KPN takes your complaint seriously? Read more about these questions in this article.

Are you often victim to a KPN outage or do you have other complaints about KPN? We at Dyme want to help you. It’s possible that the customer doesn’t get through to the customer service at KPN to fix the problems. If you aren’t happy with your KPN service then you can ask Dyme to help. We’ll explain how you can best be helped.

What is the best way to file your complaint with KPN?

On the customer complaint page of KPN, KPN tries to solve your problem by specifying the complaint. Through the use of an option menu, a solution is sought after, but you don’t get any human help. If you want to talk to someone from KPN on the phone, you can call KPN at 0800 0402. The KPN Helpdesk is available 24 hours a day 7 days a week.

KPN complaint page

KPN complaint page

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How well does the KPN customer service call centre work?

If you call KPN you quickly get in touch with their customer service (with an average waiting time of 3 minutes). You can then discuss your problem with the customer service representative and start looking for a solution.

The KPN customer service is friendly and helpful. However, not always do you feel like you’ve been helped after contact with KPN. This is when it’s nice to get help from Dyme, so that we can help you find a solution.

Submit your KPN complaint with help from Dyme

If calling the KPN customer service doesn’t solve your problem, you can file your complaint through Dyme. Go to the KPN complaints page from Dyme. We will send an extra message to KPN to help solve your problem. This way we’ll ensure that your complaint gets the attention it deserves and we’ll help solve your problem.

Have you heard about our app? The Dyme app gives you a complete overview of your finances, so you are always in control of your money. Our smart technology generates overviews of your income and expenses automatically, so you do not have to waste your time doing it manually. We will also help you save money. The average Dyme user currently saves €800 per year on their recurring expenses! Want to know how much you could save?